Training & Support Resources
Explore our extensive support resources to find the answers you are looking for.
If you have any questions you’re unable find here, please send them through our Live Chat or via email to support@upmailsolutions.com
Comprehensive Training Portal
Whether you’re a new user or an UpMail Champion, complete our series of online courses to become a true power user. You can easily access and track your progress directly through the UpMail platform.
Live Chat Support
Access global live support from any page on our application or website and get instant answers to your questions. It’s not a bot—it’s a real person!
Robust Helpdesk Articles
Quickly & easily find all your answers with comprehensive screenshot and video support, which guides you through each process step by step.
Streamlined Onboarding Program
Whether you prefer an accelerated two-day onboarding process or a more thorough two-month approach, your dedicated UpMail Customer Success Representative will tailor an onboarding plan to perfectly align with your goals.
Resource Library
Explore our library of best practices, tips, and tricks to maximize your use of UpMail for Business Development and Closing Deals. Discover how to leverage UpMail to its fullest potential.
Seamless Integrations
For more information about UpMail, visit our blog
The three keys to unlocking sales acceleration in the hospitality sector
Sales acceleration technologies are all about increasing the velocity of sales. It’s about embracing tools and technologies into the sales team that enable a company to learn what works best, to repeat those actions, to track their impact and continually improve and optimise. But what do these sales acceleration processes look like?
Why smart hotels know that brand consistency sells
Successful hotels and hotel chains are marked out but an ability to provide consistency in service to guests at all points where there is interaction. This is only achieved through strong brand values, a commitment to training but also in providing the right tools to staff to be able to do their job.
How to make more sales by weaving the power of your hotel’s brand into every email
The hospitality industry is one of the largest spenders on brand all the way through from advertising to the signage through to the design of the room. And little wonder as a key study from Cornell University showed that a strong brand can impact the value of a hotel and its chain by up to three times. So the incentive to protect that brand is significant but do we see this happening at every customer interaction? Well…..