Training & Support Resources
Explore our extensive support resources to find the answers you are looking for.
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Comprehensive Training Portal
Whether you’re a new user or an UpMail Champion, complete our series of online courses to become a true power user. You can easily access and track your progress directly through the UpMail platform.
Live Chat Support
Access global live support from any page on our application or website and get instant answers to your questions. It’s not a bot—it’s a real person!
Robust Helpdesk Articles
Quickly & easily find all your answers with comprehensive screenshot and video support, which guides you through each process step by step.
Streamlined Onboarding Program
Whether you prefer an accelerated two-day onboarding process or a more thorough two-month approach, your dedicated UpMail Customer Success Representative will tailor an onboarding plan to perfectly align with your goals.
Resource Library
Explore our library of best practices, tips, and tricks to maximize your use of UpMail for Business Development and Closing Deals. Discover how to leverage UpMail to its fullest potential.
Seamless Integrations
For more information about UpMail, visit our blog
HSMAI’s Sales Leader Forum
Read the highlights and key takeaways from the HSMAI Europe Sales Leader Forum held at the Savory Hotel Jan 28th 2020 – Learn how Revenue Management can find its ‘second wind’ by integrating Sales and Marketing
Malmaison & Hotel du Vin: Transforming Meeting & Event Sales Processes
Malmaison & Hotel du VinTransforming Meeting & Event Sales Processes Headquarters London, England Type Hotel Group Number of Hotels 35 Region United Kingdon Company Size +2,500 employees UpMail Users +70 user accountsAbout Malmaison & Hotel du Vin...
Boosting revenue through existing customers
The relationship you have with your customers is built on mutual trust. But how are you continuing to nurture your customers after they’ve stayed at your hotel once?