Custom Solutions for Multi-Property Hotels, Hotel Groups & Management Companies

Delivering brand consistency and improving sales team efficiency with tailored solutions designed to meet the specific requirements of your organization.

Supporting our Clients to Deliver Sales Consistency
Custom Multi-Property Solutions
Our features and services are tailored to accommodate the specific needs of your hotel group.
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Account Configuration

Tailored to align with the unique sales structure of your organization.

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Branding and Communications

Designed to reflect the distinct voice, tone and characteristics of your brand.

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Onboarding Program

Personalized onboarding & training plans are developed to accommodate your team’s objectives and timelines.

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Reporting

Aggregated data from multiple UpMail accounts into one central dashboard.

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IT Infrastructure & Integration

Tailored to seamlessly integrate within your existing IT environment.

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User Management

Configured according to your user access and permissions specifications.

Centralized Brand Templates

Create and distribute standardized brand-approved email templates from your corporate UpMail account to individual hotel accounts.

Consistency as a standard

Say goodbye to an inconsistent enquiry handling process and equip your team with a structured route to conversion. Effortlessly deploy your sales strategies and best practices across your sales organisation.

Achieve digital eloquence

Leverage the power of your brand and elevate your sales pitch with media-rich, digital content to optimise your customer buying experience.

Corporate Sales Deployment

Enhance sales agility by sharing email templates and content across all UpMail accounts to drive your brand, regional, and tactical sales strategies

Global Account Reporting

Consolidate UpMail data from your entire portfolio into a central dashboard to make informed, data-driven decisions.

Seamless Integrations

Client Testimonials

“UpMail places the power of the Hard Rock brand into the sellers’ hands delivering the brand voice and promise effortlessly across our global portfolio while creating a true point of difference in the look and feel, each and every time.”

Danielle Babilino

Senior Vice President Global Sales & Marketing, Hard Rock Hotels

I consistently receive positive feedback from the field about the system’s robust capabilities, including personalization options and virtual tour functionality. The ability to easily switch out content and images in each proposal, along with business development features, sets UpMail apart!

Danielle Schweiger

Senior Sales Systems Analyst, Sales and Marketing, Benchmark | Pyramid Luxury & Lifestyle

UpMail makes lightwork of responding to group and event enquiries, allowing teams to work faster and smarter. I highly recommend UpMail for its versatility and positive impact on the business and the team

Sally Kefford

Director of Event Sales, Pan Pacific London

UpMail has been a game-changer for us. The ability to quickly send out robust proposals and eblasts has been invaluable. It's the ultimate time saver, allowing us to create templates for specific market segments that we can easily tweak and personalize. This efficiency has not only made our work easier but has also elevated our image in the eyes of prospective clients. We've been winning more business as a result.

Anita Cowen

Director of Sales & Marketing, Carmel Mission Inn (Aimbridge)

“The look and feel of our proposals have been modernised and transformed by UpMail!”

Andrew Picketts

Head of Meetings & Events, Malmaison and Hotel Du Vin

"UpMail has been an invaluable tool and I really do appreciate your support over this time. […] this is one tool we find impossible to function without now!”

Sandra Kneubuhler

Country Director of Sales - South Africa, Radisson Hotel Group

“...UpMail is a perfect tool to reach a big diversity of clients in a professional manner, using pictures, presentations and videos without being dependent on our marketing team or a graphic designer for every mailing we want to send out. "

Lucy Beeuwsaert

Director of BDM team EMEA, Iberostar

"It's visual and a great platform to encourage our clients to engage with our content. This is directly improving our conversion rates and the effectiveness of our sales team."

Shangri-La Products | Shangri-La Hotel, Toronto

Rohit Kapur

Director of Sales, Shangri-La Toronto

"UpMail is a seamless and easy to use application that has enormously helped to maximize our time when sending proposals, personalized offers and following up with our partners."

Tunde Nagy

Director of Sales and Marketing, Sofitel Dubai The Palm